Privacy Policy

TrustMagnet ("TrustMagnet," "we," "us," or "our") is a contractor marketing systems provider offering website design, automated review acquisition, lead capture, and SMS messaging services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our SMS messaging programs.

This Privacy Policy applies to all visitors, users, and recipients of messages sent through our platform. By using our services or receiving messages from us, you consent to the practices described in this policy.

We collect several types of information, including:

• Personal Information: Name, phone number (mobile and landline), email address, business name, and mailing address when you request a quote, book a strategy call, or opt into our messaging programs.
• SMS & Messaging Data: Message content, delivery status, opt-in and opt-out records, and timestamps for messages sent and received through our platform.
• Usage Information: Pages visited, referring URLs, browser type, device information, and interaction data collected automatically through cookies and similar technologies.
• Business Information: Trade type, service area, and operational details provided during onboarding or consultations.

We use the information we collect to:

• Provide, operate, and maintain our marketing systems and services.
• Send SMS messages, appointment reminders, follow-ups, review requests, and promotional communications for which you have provided consent.
• Respond to inquiries, schedule strategy calls, and provide customer support.
• Process transactions and manage your account.
• Comply with applicable telecommunications regulations, including A2P 10DLC and toll-free messaging campaign registration requirements.
• Improve our services, website, and messaging programs.

As part of our services, we may send text messages (SMS) to phone numbers you provide. The following terms apply to our SMS messaging programs:

• Opt-In & Consent: You opt in to receive messages by providing your phone number through a web form, booking request, or direct request. Message frequency varies based on your interaction with our services.
• Message & Data Rates: Standard message and data rates may apply to messages you receive from us. Check with your mobile carrier for details.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP, UNSUBSCRIBE, END, or CANCEL to any message we send. You will be removed from our messaging list and will receive one final confirmation message.
• Help: Reply HELP or INFO to any message for assistance, or contact us using the details in Section 11.
• Types of Messages: Appointment reminders, quote follow-ups, review requests, missed-call text-backs, database reactivation campaigns, and occasional promotional offers.

We do not sell or share your mobile number for marketing purposes without your explicit consent, and we honor all opt-out requests promptly.

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform, including SMS gateway providers, hosting services, and analytics tools, under agreements that protect your data.
• Telecommunications Partners: With mobile carriers and campaign registries as required for A2P 10DLC and toll-free messaging compliance.
• Legal Compliance: When required by law, court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or asset sale, with notice to you where applicable.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in and opt-out records are retained to demonstrate consent and compliance with messaging regulations.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of the sale or sharing of your personal information.
• Withdraw consent to SMS messaging at any time (reply STOP).
• Limit the use of sensitive personal information.

To exercise any of these rights, contact us at hello@inputsafe.co. We will respond to verifiable requests within 30 days.

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings, but disabling them may limit some functionality of our website.

Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If you believe we have collected such information, please contact us to request deletion.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you have questions about this Privacy Policy or our data practices, please contact us:

• hello@inputsafe.co
• (438) 865-3006
• 1984 boul Guy Bouchard, Lasalle · Attn: Kristiyan Dotchev
• www.trustmagnet.com

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.